Connecting With Consumers For Feedback And Word-of-Mouth Marketing

Recently, I visited Printo store in Bangalore to get my business cards printed before heading to Buzz140 conference in Chennai, India and surprised to see how this startup is  connecting with their consumers to collect feedback about customers experience  and to also encourage word-of-mouth marketing about their service.

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How many brands in India have this kind of attitude?. Do you see a change in Indian brands customer service management? - would love to hear your thoughts.

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7 Responses so far | Have Your Say!

  1. Connecting With Consumers For Feedback And Word-of-Mouth Marketing - Gravatar

    Connecting With Consumers For Feedback And Word-of-Mouth Marketing  |  July 14th, 2009 at 7:40 pm #

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  5. jd walsh - Gravatar

    jd walsh  |  July 15th, 2009 at 11:28 am #

    this is exactly the attitude i have seen in sports marketing industry in india!

  6. Vijay Rayapati - Gravatar

    Vijay Rayapati  |  July 21st, 2009 at 7:53 am #

    @jd walsh, That’s really good to know.

  7. nelliekad - Gravatar

    nelliekad  |  November 27th, 2009 at 11:55 am #

    Sorry, for off top, i wanna tell one joke) What do you get when a cat walks along a beach? Sandy Claws!!
    ___________________________
    –/ vaiagra Oakland /–

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Vijay Rayapati Profile Image

I handle the product development at GizaPage, a social media hub and apps platform to help brands build and manage their social identity.You can connect with me on @amnigos or drop me an email to vijay [at] gizapage [dot] com


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